FAQ
How do I choose the right wine cellar for my needs?
Choosing a wine cellar depends on your capacity and storage needs. We offer models that can hold 6 to 24 bottles , with precise temperature settings (from 5°C to 18°C) to ensure optimal storage. Don't hesitate to contact us for personalized advice.
What are the delivery times?
We offer free tracked delivery within 6 to 10 business days . You can also choose an option with loss and theft insurance , for added peace of mind, without changing delivery times.
Can I return a product if I am not satisfied?
Yes, you have 30 days after receipt to make a return. Returns are free , provided the product is unused, in perfect condition, and in its original packaging.
How can I contact your customer service?
Our team is available 7 days a week, from 8am to 11pm , by email at contact@lepetitcaviste.shop or via the online chat on our website. We are here to answer all your questions and assist you in your purchases.
Are your electric corkscrews compatible with all types of corks?
Yes, our electric corkscrews are designed to be compatible with most corks, whether natural or synthetic . They ensure quick and effortless opening , no matter the bottle.
How do I care for my crystal wine decanter?
To maintain the brilliance of the crystal , it is recommended to rinse it with warm water after each use, without using harsh detergents. You can use carafe cleaning beads to remove stubborn residue, then let it air dry.
Peace of Mind Assured
At Lepetitcaviste , your satisfaction is our top priority. That's why we offer a 30-day money-back guarantee . Enjoy our wine accessories in the comfort of your home; if you're not completely convinced, you can return them within 30 days for a full refund . We're here to ensure you have a worry-free shopping experience.
